About the Client
Our client is a leading Bank
Responsibilities
Process customers’ requests in the Card Services Customer Fulfillment function, e.g. Cancellation of Cards, Replacement of Cards, Bill Payment, GIRO applications
• Complete all requests with accuracy and within the agreed Service Level Agreement
• Manage and resolve customers’ and business units’ feedback/complaints and queries promptly
• Identify opportunities to improve productivity, risk controls, efficiency and service quality in the team
• Support in digitization effort driven by the management and ad-hoc /admin tasks assigned
Skills/Requirement
Diploma/Degree Holder
• Preferably 1 - 2 years of relevant banking experience.
• Able to multi-task and cope with change and diversity in a fastpaced environment
• Possess strong analytical and problem solving skills, able to think
objectively and 'think outside the box' when analyzing issues
• Meticulous with an eye for details and quality mindset
• Strong cross-functional collaboration and communications skills, driving
outcomes through influence and negotiations
• Proficient in the use of Microsoft Office, specifically Microsoft Excel,
Word & Powerpoint
• Team player, self-motivated and resource
Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]
We regret to inform that only shortlisted candidates will be contacted.
PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R23118975 (ABDUL RAHMAN ANSARI RAJA)
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