Job Description & Requirements
Welcome to Audrey Global Pte Ltd! We consist of 7 brands such as HOUZE, Table Matters, and many others which revolve around eCommerce. At HOUZE, we bring in the best household and lifestyle brands that are simple, yet aesthetically pleasing.
Join us on our venture to become Singapore’s top retail and eCommerce sector. We are rapidly expanding, and we want you!
Roles & Responsibilities:
- Develop trusted advisor relationships with key accounts & customer stakeholders
- Concept and Strategy Planning to unleash your creative juices to achieve brand storytelling and business objectives
- Monitors and analyses key performance metrics for online store optimisation in our Tier-2 platforms like Amazon, FortyTwo, NTUC FairPrice, Zalora, Q10, local Singapore supermarkets, and online furniture shops
- Develops, manages, and evaluates technology vendor relationships
- Act as the main point of contact in all matters relating to client concerns and needs
- Build and strengthen client relationships to achieve long-term partnerships
- Monitor client usage and follow up on trading opportunities
- Oversee online sales, inventory management, and enhancing customer journey and satisfaction.
- Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance
- Coordinating with the operations team to make testing/routing/pricing adjustment
- Work with sales and other internal teams to develop strategic plans
- Coordinate and liaise with all staff working on the same client to ensure consistent communication and service
- Prepare proposals/ projects tailored to both new and key existing clients
- Monitor and provide market information, and feedback on competitors’ activities and industry trends
- Support other areas of Media Marketing, PPC, Email Marketing, SEO, Keyword Research, Google Analytics, Website UX, and Paid Social Media.
- Provide regular sales reports to provide insights, monitor competition, and collaborate with the sales & marketing departments for successful project execution.
- Monitor changes in product sales by using web analytics and Excel spreadsheets (Pivot tables, VlookUps, etc) to stay organised.
- Manages our brand’s online stores and marketplaces and analysing data to identify trends and opportunities that could lead to improved performance.
Requirements:
- Polytechnic Diploma or equivalent and above
- Ability to multitask and juggle several responsibilities simultaneously
- Proficient in Excel (VLOOKUP)
- Organizational skills and good attention to detail
- Good interpersonal and communication skills to interact effectively at all levels
- Knowledgeable of the e-commerce space, including marketing strategies, leading e-commerce website builders and sales platforms (e.g. Shopify, Amazon, Zalora), product development, competitive strategies, consumer research, industry trends and usability best practices.
- Familiarity with web design and a keen eye for detail
- Strong analytical skills and passion for technology
- Hands-on experience in managing and maintaining e-Commerce websites/portals.
- Motivated and willing to learn in a fluid and fast-paced environment
- Dynamic and fast-paced working environment
Benefits:
- Paid MC/ Hospitalization leaves
- Annual company retreats
- Outpatient/Medical reimbursement
- Dental allowance
- Open-space concept office
- Recreational facilities
- Free beverages and snacks
- Pet friendly office
- 5 days’ work week (Mondays to Fridays); 9:00 AM - 6:30 PM
