Job Highlight
Salary: $2500 - $3000 per month
Contract: 12 months
Working Location: Nearest to Labrador Park MRT
Working Hours: Monday to Friday, Office hours
Job Descriptions
- Ensure compliance with instructions set out by the Government and the Authority by project teams and divisions
- Manage the administration of contractor personnel for information access approval for projects
- Provide administrative support to the governance team for audit, training, meeting, event logistics and reports on governance matters
- Maintain an IT Service Management (ITSM) framework which is used to drive operational effectiveness, efficiency and consistency environment
- Manage all changes to the infrastructure and services to ensure that all risks and impacts associated with the changes are appropriately handled
- Manage all IT assets and configurations of the infrastructure and services to ensure that they are all accounted for, which will facilitate effective and efficient change management and problem management activities
- Track the timely delivery and evaluate the correctness of the contractors’ service level performance reports, conduct reviews and analyses on the contractors’ service level performances
- Trigger service improvement plans whenever there is any lapse in service levels
- Monitor the occurrence of high priority incidents and track the timely and accurate delivery of incident reports by the contractors
- Monitor the contractors’ performance in request fulfilment to ensure that service requests are satisfactorily fulfilled according to defined success criteria and timelines
Job Requirements
- Only Singaporean need to apply.
- Degree/ Diploma in IT field.
- Good to possess ITIL V4 certification.
- Experience in working IT operation field is advantageous.
Interested candidate please click ‘Apply Now’. We regret to inform that only shortlisted candidates will be contacted.
Yee Kar Seng
Outsourcing Team
BGC Group Pte. Ltd.
EA Registration No.: R22107286
EA License Number: 05C3053
