Job Summary:
· Acts as primary IT representative for all meeting room, collaboration space, and telecom system builds for new facility projects (new builds and refreshes)
· Provides support for hybrid, in-person, and virtual meetings including configuring webinar settings, controlling in-meeting functions, and operating AV equipment such as microphones and presentation laptops
· Monitors and troubleshoots existing meeting room and telecom systems deployed in various facilities
Responsibilities
· Reviews construction plans for new meeting rooms and specifies correct room requirements according to company Global AV Standards
· Reviews telecom needs with project stakeholders and creates programming sheets for telecom system programming
· Assists project team with procurement of telecom hardware
· Assists project team with procurement and oversight of audiovisual vendor for assigned projects
· Supports vendor and internal stakeholders with commissioning and validation of new telecom and audiovisual systems
· Coordinates and plans upcoming meetings and webinars with meeting stakeholders including executive administration and corporate real estate teams
· During meetings and webinars, engineer may be responsible for controlling Q&A, recording, muting audience and advancing presentation content as coordinated with meeting hosts
· After conclusion of meetings/webinars, engineer will coordinate delivery of post-meeting materials (recording links, chat transcripts, etc.) to event hosts
· Monitors alerting platform for trouble with in production room systems and coordinates response from internal company resources and external vendors when necessary
· Provides timely updates to trouble tickets and project status using appropriate tools
Qualifications
· 3+ years experience
· AVIXA CTS, CTS-D, CTS-I certifications preferred
EA License No: 11C4879 / Registration ID : R1218583
Apar Technologies Pte Ltd, Singapore
