Currently one of the largest multi-specialty private specialist groups in Singapore, our client is supported by proprietary technology platform and strategic partnerships.
Looking for an Operations Manager who is excited about reshaping private healthcare, and who is comfortable with taking ownership of his/her ideas and initiatives. The role would work closely with the Director of Operations, as well as stakeholders including specialist doctors and clinic personnel.
Contribute to the formulation of the organisation’s strategic objectives and its translation into operational plans, programmes, budget and execution. This includes:
- Designing and implementing operational policies and procedures to ensure that specialist clinics are efficient, effective and delivers the best possible stakeholder experience;
- Overseeing the Planning and Control of specialist clinics;
- Establish, monitor and analyse data and performance metrics to identify areas for improvement and develop strategies to address them.
- Lead initiatives to drive growth of specialist clinics.
- Facilitate integration and synergies of workflows across clinics.
- Develop talent identification, engagement and performance management strategies to maintain a differentiated patient-facing team.
- Assist in new clinics licensing and set-up.
- Develop and maintain effective communication and information-sharing systems within the organisation and with external stakeholders.
- Any other ad-hoc duties as required or assigned.
Requirement:
- Experience in healthcare industry is an advantage
- Degree in any discipline with minimum 5 years' working experience
- Demonstrated experience in managing and building relationships with varied stakeholders and driving change management
- Entrepreneurial mind-set: Ability to think outside of the box and comfortable with ambiguity
- Strong learning and problem-solving capability
- Able to multi-task and strive in a fast-paced environment
- Excellent written, interpersonal and communication skills.
If you are interested in exploring this role or other current openings in the market, kindly email me at [email protected] with your resume.
We regret to inform that only shortlisted candidates will be notified.
Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599
Recruit Express Pte Ltd Company Reg. No. 199601303W
