Responsibilities
- Provide day to day support for queries related to ERP & Vessel Management System.
- Project manage software related project (including ERP & Vessel Management system) / modification implementation, working as part of a team.
- Monitor and control the project’s/modification’s progress to ensure the completion of the project/modification according to schedule and after the Go-Live stage.
- Administer the ERP & Vessel Management system post implementation and provide support to all departments to resolve ERP & Vessel Management system related issues.
- Able to provide guidance / training to users with any concerns related to all the above points.
- Keep abreast of all updates to the ERP & Vessel Management system and disseminate relevant information to users of the system.
- Provide necessary assistance to application operations and project implementations.
- Ensure required documentation is maintained and completed.
- Familiar with Cloud based IT system will be an advantage.
- Ensure compliance to relevant government regulations and company’s quality, safety, health and environmental (QHSSE) policies, practices and procedures at all times.
Requirements
- Diploma in Information Technology, Computer Science, Software Engineering or a related field.
- Minimum of 3 years of relevant experience.
- Excellent communication and interpersonal skills.
- Customer-oriented behaviour.
- Knowledge of computer hardware, including experience with operating systems e.g. Windows, Mac OS.
