A homegrown brand with a diverse portfolio
Spa Esprit Group is a hospitality company that creates, owns and operates a series of timeless, thoughtful portfolio of concepts and brands, each with a unique story and a distinct perspective on the cultural-culinary landscape of the time. While each has a diverse language of its own, the properties are united by a carefully considered sense of place, purpose, pioneering design and above all, a commitment to the most awesome homegrown experiences for all who walk through the doors.
Responsibilities
- Gather, analyse and formalise user’s business requirements and processes, evaluate on feasibility of implementation, analyse functional specifications work with functional consultants and developers to coordinate the work, track the progress of the work
- Document and maintain integration services and interface specifications
- Identify and resolve integration issues with vendors and internal IT teams
- Lead in preparation of test scenarios, conducting User Acceptance Test (UAT) and the activities in UAT phase
- Prepare user manual and operations manual and plan & facilitate training of users in using the system
- Manage and escalate critical issues such as scope creep with the relevant managers
- Maintain good rapport with users to manage their expectations in terms of project scope & schedule.
- Perform other ad-hoc projects and duties assigned by Management.
