Job Type: Contract - 10+ Months
Location: East, Singapore
Job Responsibilities
- Responsible to ensure all the applications systems remain in good working order.
- Support new application systems when they become operational.
- Respond to production emergencies in a timely manner based on Service Levels as indicated in the Period Contract. This includes bringing up the server (in a crash) or system processes, fixing problems, or finding workarounds.
- Expected to diligently perform routine checks and to escalate to the Project Manager any anomaly detected.
- Should show the initiative to alert and conduct troubleshooting together with other system engineers, database administrators (DBA), and outsourced vendors.
- Shall be committed to meet the Service Level Agreement (SLA) timelines.
- Follow through every issue/problem till closure, and complete the necessary documentation as required.
- Assist users and answer queries regarding the supported operational systems.
- Expected to interact with the helpdesk agents, end-users, and external vendors during application support and problem resolution.
- Expected to be on standby support on weekends / public holidays. In the event of scheduled downtime or during a crash, the Candidate is required to be in the office during off-office hours to support the systems.
- Besides application support, the Candidate is also expected to make some code changes/ enhancements that arise from service requests.
- The candidate shall report to the Project Manager the tracking and management of the project timelines and resources that he/she has been assigned to undertake.
- The Candidate shall be prepared to understudy and undertake the development of new applications and maintenance of any existing systems as assigned by the Project Manager.
- Able to work independently with minimum supervision. He / She shall also work effectively as a team member among the system support and application development teams.
Job Requirements
- Bachelor’s degree in Information Technology (IT), Computer Engineering, Computer Science or equivalent.
- TWO (2) years of work experience in IT development, with exposure to end-to-end software development lifecycle (SDLC - system analysis and design; full-stack development and testing; and operational support and maintenance).
- Work experience in system analysis and design; and be proficient in designing, developing and maintaining web applications.
- Experience in analysis, design, and integration for integrated systems, including developing file interfaces.
- Work experience in development and maintenance support on the below technical skill sets:
- ASP .NET, C# .NET, JavaScript, AJAX, HTML 5, CSS, JQuery, JSON, XML, BOOTSTRAP
- Web Services development and integration using SOAP and/or REST-based web services Framework including .Net Core and MVC (preferably with .Net Framework 4.7.2 and above), Webhooks.
- Shall have work experience in Microsoft SQL Server and be proficient in writing optimized SQL queries / stored procedures.
- Have work experience in analytical tools, preferably Splunk.
- Have work experience in cloud-based (AWS/Azure/GCP) implementations.
- Have work experience in batch scripting (.bat and .vbs).
- Have experience in the development of a microsite for searching & viewing digital materials, bot-based message communications.
- Good command of English and effective communications skills to be able to interact with project teams, and end-users to gather user requirements, communicate the proposed solution, conduct user acceptance testing, end-user training, and trouble resolution with helpdesk agents and external vendors.
- The Candidate shall have a minimum of ONE (1) year of work experience in Singapore, and thus to have minimally equipped well in understanding and meeting the user requirements.
This is an outsourced role.
If you are looking for an opportunity and your skills align with this job, please send your updated CV/resume (in Word format) to Mounika at [email protected]
All Curriculum Vitae will be treated with strict confidentiality We regret to inform you that only shortlisted candidates will be notified
