- To lead and motivate team of retail staff to achieve sales targets, with high standard of performance, good team work, effective communication,consistent positive result, continuous improvement and with excellent customer service
- To ensure the optimal sales,merchandise mix and stock holding
- To analyse sales results and to implement constructive idea for increasing revenue
- To conduct on-the-job training and customer service training for the retail staff
- To handle customers’ feedback and complaints
- To coordinate the received/delivery inventory control ordering
- To handle cost control and store expenses
- To ensure service level and to increase store operations efficiency.
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