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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Relations Officer
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Customer Relations Officer

Qingjian International (south Pacific) Group Development Co., Pte. Ltd.

Qingjian International (south Pacific) Group Development Co., Pte. Ltd. company logo
Job Description & Requirements
  • To manage Building Service Centre, attend to client's feedback and complaints. Interact & Coordinate with clients to maintain good relationship.
  • Assist on phone calls and emails to answer clients enquiries. Make appointment for client to attend inspection with BSC(Building Service Centre) team.
  • Liaison with consultants and contractors.
  • Prepare and manage correspondence, reports and documents. Maintain & upkeep of information centre & BSC.
  • Organise and coordinate meetings & conference.
  • Provide admin support to project team.
  • Investigation problems and provide rectification report and what can be done better.
  • Training and educating frontline staff to respond to complaints.
  • Other Ad-hoc duties.

Requirements:

  • Diploma/Degree
  • Candidate preferably possess at least 1 year of working experience in the related field
  • Candidates have worked in the construction industry or construction-related major.
  • Proficient in Microsoft Office such as Excel, Word and Power Point.
  • workplace can be subject to the company's arrangement.
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