Customer Service cum Sales Coordinator
5 days, 9am- 6.30pm
Salary: $2000- $2800
Location: Kallang Avenue, S339412
Job objectives:
Responsible for Customer Service and Sales-related areas, mainly co-ordination of stock movement and communication with overseas offices and customers.
Job scope:
- Perform general administrative tasks such as meeting coordination, generating of invoices and billing of goods
- Provide timely and accurate clarification and advice to customers’ enquiries
- Co-ordinate repair service for damaged goods
- Communicate and co-ordinate with both external customers and internal departments to ensure order fulfillment and/or resolve customer issues
- Provide feedback and suggestions for new product designs, improving sales
- Perform inventory related transactions such as purchasing, coordinating with suppliers and return of defective frames
- Liaise with suppliers and manufacturers over matters relating to production and design
- Monitor inventory transactions and track stock movements
- Daily invoicing and order processing
- Record, pack and prepare shipping documents for defective frames to overseas suppliers for repair/exchange and keep track of status
- Assist with filing, scanning and photocopying of documents
- Pick and pack stocks, housekeeping of stockroom
Requirements:
- GCE 'O' level and above
- Knowledge of Microsoft Excel/Word and basic computer skills (Autocount experience an advantage)
- Able to travel overseas when required (overseas suppliers and manufacturers)
Cheah Khai Yeen (Catherine) Reg No : R1986405.
The Supreme HR Advisory Pte Ltd EA no: 14C7279
