Job Description:
- Community Engagement: Assist in maintaining communication and fostering relationships with the board game community, including customers, enthusiasts, and influencers, through various channels such as social media, forums, and events.
- Social Media Support: Aid in managing corporate social media accounts (Youtube, Instagram and TikTok) dedicated to board games, including content creation, scheduling posts, and engaging with followers to enhance online presence and community interaction.
- Customer Interaction: Provide support to customers by responding to inquiries, offering recommendations on board game selections, and addressing concerns to ensure a positive customer experience.
- Event Assistance: Assist in the planning and execution of community events, including game nights, tournaments, and meetups, by coordinating logistics, promoting the events, and providing on-site support as needed.
- Product Knowledge: Learn about new board game releases, industry trends, and popular titles to effectively communicate recommendations and updates to the community.
- Feedback Collection: Help gather feedback from the community regarding their preferences, experiences, and suggestions, and assist in analyzing the data to provide insights for improving products and services.
- Administrative Support: Provide general administrative support including organizing documents, maintaining databases, and assisting with correspondence.
- Comfortable in front of the camera: Willingness to appear on camera for social media content creation, including video reviews, live streams, and community updates.
Requirements:
- Passion for board games and a desire to learn about community engagement in the gaming industry.
- Excellent communication skills, both written and verbal.
- Basic understanding of social media platforms and an interest in digital marketing.
- Strong organizational skills and attention to detail.
- Ability to work effectively in a team as well as independently.
- Minimum educational qualification of Diploma in marketing, communications, film & media studies or a related field
