Our Business Customer Support team collaborates and works closely with Business Development, Compliance, Customer Support, Engineering, Customer On-boarding, Operations and other product teams in order to make sure that Wise's business customers are provided with the best experience, solutions, and support.
Your mission:
- Communicating with Wise's business customers and helping them over the phone and via email whilst forming valuable, long-lasting relationships.
- Collaborating internally with operational and product teams to make sure that we are providing the best service and custom solutions for our business customers.
The role will give you the opportunity to:
- Be flexible working during business hours but sometimes covering an evening, public holiday, or weekend shift
- Go above and beyond the call of duty: work with less supervision and solve complex problems working with other teams
- Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers
- Work autonomously - at Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression
