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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Clinic Call Centre Staff
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Clinic Call Centre Staff

International Eye Cataract Retina Centre Pte. Ltd.

Responsibilities

· Perform reception and general admin duties

· Perform inbound and outbound calls

· Schedule patients for outpatient appointments and surgeries

· Manage and resolve patient complaints and enquiries

· Identify and escalate issues to supervisors

· Work with colleagues to resolve patient issues

· Provide produce and service information to patients

· Document all call information according to standard operating procedures

· Follow up patient calls and emails where necessary

· Other duties as assigned


Salary will be commensurate with experience and qualifications

Requirements


• Completed “N” levels / ”O” levels / ”A” levels / NITEC or higher / Diploma or higher

• Computer-literate

• Strong communication and interpersonal skills

• Pleasant personality

• Able to work independently as well as in a team

• Self-motivated, results-driven

• Working days: 5.5 days


Interested applicants, please submit your resume to:

[email protected]


We regret that only shortlisted applicants will be notified.

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