Main Responsibilites:
- Handling all incoming and outgoing shipments
- Process customer’s orders/inquiries timely and accurately and timely responses to emails and requests (internal and external)
- Handling LCL documentation
- Monitor vessel schedule via PSA PortNet, SATS, or SIA
- Ensure all customers’ standard operating procedures are followed and updated
- Liaison work with drivers, customers, external vendors etc
- Manage all customer inquiries
- Resolve operational issues encountered
- Plan, arranged and monitor the deliveries and shipments of loose cargo
- Identify any risk factors that may impact efficiency and safety during transport execution
- Coordinate closely with the drivers and team of internal coordinators to ensure smooth and efficient transportation
- Review daily transport operational activities and ensure all delivery activities are carried out within schedule in a very efficient and cost-effective manner
- Schedule vehicles for routine servicing/repairs / LTA inspection
- Meet compliance at all times
- Perform any ad-hoc tasks/projects as assigned
Requirements:
- Minimum 1 year experience in Customer Service (Transportation Industry)
- Familiar with PSA PortNet, SATS or SIA
- Minimum 2 years’ experience in Logistics & Supply Chain (Transportation industry preferred)
- Strong communication, presentation and customer service skills
- Reasonable knowledge of Singapore roads, yard and port operations
- Ability to perform under a fast-paced and performance driven environment
- Able to work independently with pro-active attitude
- Ability to communicate with one other languages a plus
- Good communication and customer service skills
HOW TO APPLY:
Interested applicants, please click on “Apply Now”.
We regret only shortlisted candidates will be notified.
Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.
Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Pierre Chung Yih Shern
EA Personnel Reg No: R22111092
