The Orchard Hotel Singapore, a member of Millennium & Copthorne International - a dynamic, global hotel group with properties in major gateway cities and operating more than 160 hotels worldwide, is looking for passionate and service-oriented individuals for the following position: -
Assistant Manager, Front Office
Reporting to the Front Office Manager and the incumbent will be responsible to:-
- Assist the Duty Manager to run the department, ensuring a smooth operation at all times
- Ensure rooms are blocked according to guests’ preferences and requests for all Front Office sections
- Be well-versed in the Front Office operational procedures & PMS and guests key card system software
- Control rooms situation at the desk and giving clear direction to associate on rooms
- Act immediately to resolve any negative feedback from guest and feedback to duty manager for a follow up
Requirements:-
- The incumbent is expected to have a track record of at least 1 year of work experience in a similar capacity.
- You need to be energetic, proactive, self-driven, highly motivated and has excellent interpersonal and communication skills.
- You should also be adaptable, determined and be someone who wants to be on a fast paced environment that promotes changes and drive for achievements.
- You will possess superior negotiation skills and a Will-to-Win mindset.
- Knowledge of Opera System would be an added advantage.
