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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Care Associate
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Customer Care Associate

Dentalplus Clinic Pte. Ltd.

Dentalplus Clinic Pte. Ltd. company logo

Roles & Responsibilities:

  • Perform receptionist tasks such as greeting customers, scheduling of appointments, handling queries & complaints via phone, email or general correspondence.
  • Maintain a high degree of patient care at the clinic, ensuring that patients have the best experience possible.
  • Manage office supplies such as dental products, stationery, equipment and furniture.
  • Ensure clinic operations run smoothly. Liaise with with appropriate vendors/department to resolve any issues.
  • Submit dental claims vis CHAS, Medisave and Dental Insurance portals.
  • Perform administrative duties such as maintaining clinic records, fill out clinic forms, and file timely reports.

Requirements:

  • Minimum Diploma
  • Experienced in customer service or reception duties (preferred)
  • Possess good communication skills
  • Applicants with no experience working in dental clinic operations but are willing to learn are welcomed to apply
  • Must be able to work on at least one weekend (Sat or Sun)

Benefits:

  • Work-life balance - 5-day work week with no night shifts
  • Annual leave
  • Medical and dental benefits
  • Located near MRT station
  • Career growth with structured training opportunities
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