About us
As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.
Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
Your day to day
Lead and manage the overall function of Sales (Corporate Sales and M&E Sales) to maximise performance through total revenue generation and achieve budget revenue.
Financial Returns
- Direct Sales team to manage account base to maximise performance across all revenue streams (Rooms, Meetings & Events and Food & Beverage)
- Development of sales strategies and action plans to ensure plans are implemented, results are monitored and goals are achieved – launch tactical promotions if required
- Develop solid understanding of numbers to evaluate revenue performance, understand profit contribution to GOP and monitor sales department’s impact on hotel profitability
- Constantly evaluate business potential and opportunities in new geographical markets and across new market segments
- Participate in the preparation of long-range planning and the annual departmental operating budget, the hotel marketing plan and business plan as well as financial plans.
- Monitors competitors’ activities and assists in marketing intelligence
- Builds profile within local market place through attendance at various events and local market place
People
- Foster a positive and productive work environment, builds, motivates, and leads an effective team that delivers results and is highly engaged
- Coaching and mentoring of the Sales team through the development of personal development plans to either improve in their current role or set them up for next role
- Develop and maintain strong relations with stakeholders whose support, cooperation, and services are critical to the success of sales
- Work closely with the leadership team to ensure quality product delivery, design products and concepts to improve the customer experience, and maximise revenue and profit.
- Travel when required to promote the hotel and develop potential business in other markets
- Ensure active management of individual GAPs and personal development plan.
- Consistent engagement with guests and customers within the hotel, at client events, industry gatherings and other social functions
- Other duties as assigned by Director of Sales & Marketing or the management
What we need from you
- Diploma/Degree in Business or Hospitality management or related disciplines
- Minimum 5 years sales experience, preferably in luxury hotel or 5-star hospitality
- Strong presentation, commercial and communication skills
- Strong interpersonal skills to develop and foster beneficial relationships
- High level of passion, enthusiasm and drive for results
- High level of common sense and high skill of problem solving and decision making
- In-depth knowledge of sales principles and techniques
- Strategic and tactical thinker - ability to develop strategic sales plans, establish goals and objectives, set performance targets and deliver projects on time
- Keeps abreast of changes and assesses trends in market conditions and consumer buying behaviour to create strategies that drive business opportunities
What we offer
In return for your hard work, you can look forward to a highly competitive salary and benefits package – including:
- 5-days work week
- Duty Meal
- Uniforms/ Laundry Services
- Midnight Transportation
- Birthday Off
- Learning and Development Opportunities
- Flexi Benefit
- Insurance Coverage
- 50% F&B discount at Hotel’s selected Restaurant
- Special Employee rate at all IHG Hotels worldwide
What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow. And because the InterContinental Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6000 hotels in over 100 countries around the world.
So whoever you are, whatever you love doing, bring your passion to the InterContinental Hotels & Resorts brand and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.
