Responsibilities
- Generate sales lead through cold calls and follow ups by Sales team
- Provide post-sales support to large customers on their orders and enquiries, and realising their maximum potential. Example: promote new products, upsell and cross-sell more products
- Attend to incoming enquires and provide customers with quotations and support
- Assist in the preparation of quotations / contracts / mailers / samples for sales team / product specifications and certifications
- Prepare sales contract or re-contract, open new account, generate sales report
- Support Sales & Marketing effort, both local and overseas
- Assist Sales Team in order planning and forecast
- Assist to check and coordinate on supply and order fulfilment with warehouse, purchasing and production departments.
- Work closely with sales team and provide them with orders update when necessary
- Identify opportunities for process improvement and efficiency in Sales & Marketing Department
- Ensure collection of payment promptly
- Ensure that all customerinformation are updated regularly into our system (Microsoft Dynamics 365 Business Central).
- Any other ad-hoc tasks or duties assigned
Job Requirements:
- Minimum of 1-2 year(s) of relevant working experience.
- Good customer service mindset
- Excellent written and verbal communication skills (English)
- Good interpersonal, and communication skills with a positive working attitude.
- Self-motivated, dynamic, proactive and continuous improvement mindset
- Well-organized and meticulous.
- Proficiency with Microsoft and documentation skills.
- Able to be independent, multi-tasking, and work in a fast-paced environment.
- Microsoft Dynamics 365 Business Central proficiency will be an added advantage.
- Applicants able to commence work within a short period of notice will have an added advantage.
