Job Summary:
As an information Technology (IT) Service Engineer, you will play a crucial role in providing technical support and assistance to our clients. You will be responsible for diagnosing and resolving hardware and software issues, ensuring the smooth operation of IT systems, and delivering top-notch customer service.
AZ Digital is an equal opportunity employer. We encougrage applications from candidates of all backgrounds and experiences.
Key Responsibilities
1. Installing Hardware and Software Systems: This involves setting up and configuring computer Hardware and software, ensuring they function correctly.
2. Provide Hardwae and Software support: You would be responsible for helping end-users with any issues related to hardware or software, troubleshooting problems, and providing solutions.
3. Provide Training to End Users: Part of your role may involve training end-users on how to use hardware and software effectively.
4. On-site/in-house Troubleshooting.
5. Configuring Computer Networks.
6. Ad-hoc Duties as Assigned.
Qualifications and Skills:
- Basic IT Knowledge, willing to learn on the job.
- Travel Requirements: The job requires travelling island-wide, so you must be willing
to commute to different locations.
- Ability to work independently and as part of a team.
- Proficiency in troubleshooting and problem solving.
- Customer-oriented with a commitment to delivering exceptional service.
- Having class 3 Driving Licence is a plus.
- Experience in Repair/installation of POS/Kiosk Systems: While not mandation, having
experience in this area is considered an asset.
