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Jobs in Singapore   »   Jobs in Singapore   »   CUSTOMER SERVICE EXECUTIVE
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CUSTOMER SERVICE EXECUTIVE

Federated Cargo Line Pte. Ltd.

Assist in managing and expediting overall customer requests and booking space with feeders/vessel operators.

· Assisting in all order processing and documentation, and ensure smooth running of delivery/ shipping arrangement

· Monitor and ensure prompt and accurate submission of permits and prompt delivery and clearance of shipments

· Investigate and action on all non-conformance and recommend corrective actions

· Oversee the complete shipments process to final destinations

· Tracking of containers with depots etc

· Handle customers queries promptly

· Prepare shipping documents and export/import trade declarations eg. B/L, Arrival notice etc

· Any other duties may be assigned by the trade manager and management from time to time


Job Description & Requirements:


· Able to communicate in both English and Mandarin (to liaise with Taiwanese/Chinese clients on mandarin requests).

· Prior experience in doing freight operations will be preferred.

· Knowledge DG, Portnet etc preferred.

· Applicants must be able/competent to handle DG cargo clearance with Port Authorities/customers accordingly.

· Organized, meticulous, and resourceful with a mature personality

· Able to work independently, with multitasking abilities, and able to take work pressure

· Good team player

· Microsoft Office Skills

· Positive work attitude and good communication skills

· Entry-level candidates are also welcome as training will be provided. Applicants could be from approved source countries as per MOM.


Interested applicants, please email updated resumes to [email protected].

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