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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Service-Email Agent
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Customer Service-Email Agent

U3 Infotech Pte. Ltd.

U3 Infotech Pte. Ltd. company logo
  • Provide professional, accurate and prompt response to participants or customers on their enquiries, technical assistance via voice calls, emails, live chats, etc.
  • Understand the needs of customers and provide timely and accurate information/assistance.
  • Coordinate and liaise with relevant stakeholders to ensure issues/queries are followed up and resolved.
  • Enter details of all the interactions accurately in the designated interaction management system.
  • Maintain good soft skills throughout their interactions with customers
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