Quan Shui Wet Market is a 3rd generation brick-and-click business that is on a mission to preserve wet market heritage and revolutionise the massive fresh food industry with consistent high quality products and services.
Powered by the amalgamation of old-is-gold traditional wet marketing and digitalisation, our aim is to provide accessible high quality fresh food to all households in Singapore
In just three years, Quan Shui Wet Market has become one of the largest and fastest growing online fresh food grocer in Singapore, feeding more than 500 households daily.
Join us and be part of the founding team of Singapore’s fastest growing fresh food grocer!
Duties and responsibilities include:
Business Development (Ecommerce)
- Identify, develop and implement strategies to expand growth in ecommerce sales channels, including managing and optimizing existing marketplaces, to identifying new opportunities with other online partners and retailers.
- Plan and execute sales and marketing campaigns to increase revenue, customer base, customer retention and basket size
- Analyze ecommerce sales campaigns and identify areas for improvement to optimize sales and profitability
- Create and maintain product listings, ensuring that they are accurate, compelling, and optimized for search and conversion.
- Manage customer relationships, including responding to inquiries, resolving issues, and maintaining a high level of customer satisfaction.
- Collaborate with cross-functional teams, including marketing, operations, and customer service and admin, to ensure seamless execution of ecommerce initiatives (eg price, campaigns, inventory and fulfillment)
Business Development (Physical/In-person)
- Identify, develop and implement strategies to expand growth in bulk and recurring sales in channels such as B2B sales and groupbuying.
- Identify, develop and manage physical sales channels such as food pop-ups, events, and exhibitions, including planning, logistics, coordination and execution.
- Conduct site visits, viewings and online market research to identify potential areas for expansion, collaboration and events
- Develop relationships with event organizers, vendors, and partners to maximize opportunities for exposure and sales.
- Represent the company at industry events and trade shows to showcase products and build brand awareness.
Sales Admin, Market Research and Reporting
- Monthly or periodic market research to remain updated and ahead of industry trends, market activities, competitors and possible new business opportunities
- Track and report on sales performance, market trends, and competitor activities to inform strategic decision-making.
- Provide regular updates and insights to senior management on sales goals, progress, and challenges.
- Stay up to date with industry trends and best practices in ecommerce marketplace management (eg Shopee Seller Centre’s Courses)
- Generating timely and accurate quotes, proposals and price lists for customers
- Handling sales-related administration matters (e.g. with accounts team to ensure prompt payment, with operations team to ensure accurate and timely fulfilment of orders)
- To provide timely sales support to customers, upselling and providing alternative solutions when appropriate
- Build quality relationships with both existing and new customers/stakeholders
What we are looking for in the ideal candidate:
- Bachelor's degree in business, marketing, or related field.
- Fresh grads welcomed.
- Experience in business development, sales, or marketing a strong bonus
- Experience in entrepruneurship a strong bonus
- Strong understanding of ecommerce platforms and online marketing strategies.
- Excellent communication and interpersonal skills.
- Ability to analyze data and make data-driven decisions.
- Highly organized with strong project management skills.
- Creative thinker with an entrepreneurial mindset.
- Ability to work effectively in a fast-paced environment.
- Willingness to occasionally travel for events and meetings.
- Willingness to work on occasional weekends when necessary (eg when joining a popup, food exhibition)
What we can offer:
Salary: $3000 - $3800/month with commissions on new revenue generated
Bonus: Guaranteed 13th month bonus (paid after CNY)
- 5 days work week, 1000 - 1900
- 14 days annual leave (can be carried forward and/or encashed)
- Post CNY prolonged break (company break till ~ CNY Day 7)
- Staff Discount - 20% off our groceries
- Mostly remote working environment (1-2 days of office/week)
- Medical/Dental Benefits
- Family Benefits
Working Environment:
- Flat working hierarchy
- Autonomous working culture
- Direct access to founders
- Opportunities to lead and drive initiatives
- Family-friendly and young workplace
