What we offer
- Competitive salary and benefits package
- Opportunities for career advancement within a global luxury brand
- A diverse and inclusive workplace
- Ongoing training and development programs
- Experience the prestige of working with iconic beauty and fragrance brands
Your day-to-day role
Achieve personal sales targets, sales per transaction, and units per transaction as set by the Brand/Retail Manager.
Maximize sales through effective link and cross-selling techniques, enhancing customer purchases.
Cultivate strong customer relations with a warm and sincere "Welcome to Guerlain," establishing a positive rapport with clients.
Apply Clienteling strategies to build long-term relationships, understanding and catering to individual client preferences and needs.
Provide accurate and personalized skin consultations for each client, demonstrating in-depth product knowledge and expertise.
Act as an ambassador for service excellence, ensuring every customer interaction reflects the highest standards of Guerlain's customer service.
Demonstrate products using the Dare to Be techniques, aligning recommendations with the client's specific requirements.
Propose and deliver tailor-made services and consultations based on Dare to Be guidelines, ensuring a unique and customized experience for every client.
Ensure the store's visual merchandising (VM) is at its optimal level, maintaining an attractive and enticing display for customers.
Collaborate with the team to organize products and displays, ensuring a visually appealing and organized store environment that enhances the customer shopping experience.
Showcase high professional standards and a genuine passion for the Guerlain brand, representing its values and essence to clients.
Provide exceptional customer service, fostering memorable and personalized experiences for clients, while building lasting relationships.
Maintain an in-depth knowledge of Guerlain products, staying updated on the latest beauty trends and innovations to offer expert advice and recommendations.
Utilize your expertise to meet and exceed sales targets, effectively communicating product benefits and tailoring solutions to client needs.
Remain open to learning new skills and techniques in the beauty industry, adapting to new challenges and changes in the market.
