- Oversee entire retail operations including sales, manpower, inventory, store planning and maintenance and weekly reporting of sales achievement.
- Streamline the operations processes and improve efficiency and customer service standards.
- Ensure the company’s policies and standards are communicated and implemented.
- Oversee and ensure that the team members carry out their duties and responsibilities, including store operations, merchandise mix, stock replenishment and housekeeping.
- Ensure all outlets maintain outstanding store condition and visual merchandising standards.
- Work alongside our team members in-stores frequently to assist and to drive sales and improve operations
- Lead sales events, such as private sales events, pop-ups, etc.
- Planning of roster and ensuring all outlets are adequately staffed on a daily basis
- Responsible for cost management i.e. manpower cost, operational cost, etc.
- Responsible for the setting up of new locations, installations and openings (including planning products display, visual merchandising, product mix and collection, etc).
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