Responsibilities
- Deliver excellent service and maximize guests’ experience by understanding and meeting their expectations
- Actively address members feedback on their experiences to improve and enhance customer satisfaction
- Familiar with all campaigns, promotions and events in order to provide accurate and up-to-date information to members
- Track and manage all data and administration requirements related to membership milestones, membership flying activities, renewals and other membership activities
- Manage and handle the entire end-to-end process and administrative requirements from membership enquiry to membership signup & onboarding of members
- Responsible for the data accuracy and completeness of the membership database and also related systems
- Answering all enquiries, concerns regarding membership
- Ensure vibrancy of the club
Requirements:
- Min 5 years of hands-on sales administration or customer service experience
- Experience in membership or Exclusive club membership
- Able to multi-task while being extremely efficient and productive in time usage
- Able to prioritise according to club & company priorities
- Team player who has proven abilities to work cross-functionally or cross-business lines
- Excellent customer service demeanour with lots of smiles.
To Apply, kindly click on the "APPLY NOW" button
We regret that only shortlisted candidates will be notified.
Staffking Pte Ltd (20C0358) | Jonathan Tan (R1440473)
EA License No: 20C0358
