Customer Relations & Admin Executive

Roles

1. Training Organisation needs a meticulous administration & good customer relations exectutive to handle Pre, During & Post course registration
2. Reply whatsapp & email enquiries.
3. Handle paper work before, during & after course
4. Chase for payments

Specific Responsibilities

1. To reply customers enquiries on course information/customer complaints, and feedback to the Stakeholders. Preparation and Documents Filing & Accurate Customer and Sales Data entry to system or journal.
2. To provide admin supports.
3. To assist with the execution of special events and promotions.

Competencies

1. Self-independence, work with min-supervision.
2. Engage with customers and able to explains services and products.
3. Good organization skills, meticulousness, and proficiency with computer.
4. Tech savy in using WhatsApp/Google drive/Zoom etc
5. Able to communicate with Mandarin speaking customers