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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Inbound Call Centre Agent *URGENT*
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Inbound Call Centre Agent *URGENT*

Persolkelly Singapore Pte. Ltd.

Persolkelly Singapore Pte. Ltd. company logo
  • Attend to incoming hotline calls from customers
  • Conduct phone interviews and manage respondents' queries
  • Ensure highest level of customer experience
  • Data entry and administrative work
  • Status update report to supervisor
  • Handle escalated cases and follow up with respective respondents until resolved
  • Conduct data verification of completed cases to ensure accuracy and reliability of data
  • Met daily and weekly KPI
  • Contract Period: Yearly renewable contract
  • Office: Clarke Quay and Novena

Job Requirements:

  • Singaporean
  • At least 3 year(s) of workin experience in customer service or call centre environment
  • Excellent customer serviceskills
  • Focus on quality and customer service
  • Exceptional listening and analytical skills
  • Excellent interpersonal skills
  • Excellent problem solving and negotiation skills
  • Able to work in fast paced environment

To access our PERSOLKELLY GO Jobs App, please click on the following link: https://go.persolkelly.com/job...


**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

✱   This job post has expired   ✱

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