We are seeking a highly skilled and motivated System Application Engineer to join our team. As a System Application Engineer, you will be responsible for designing, developing, and implementing software applications and systems in the fields of Physical Security Information Management (PSIM), Data Centre Infrastructure Management (DCIM), and Building Management Systems (BMS).
Responsibilities:
- Collaborate with clients and stakeholders to understand their monitoring platform system requirements, including security protocols, data centre infrastructure, building automation systems and integration needs.
- Develop technical specifications and design the software architecture and components of PSIM, DCIM, and BMS systems. Ensure scalability, reliability, and compatibility with existing systems and industry standards.
- Ability to maintain and configure COTs products such as Genetec, Milestones, Advancis and Prysm.
- Integrate software components with various systems, including security devices, network equipment, data centre infrastructure, and building automation systems.
- Demonstrate understanding of CI/CD and Release Management process and the related activities.
- Conduct thorough testing to ensure the system’s proper functionality, performance, and interoperability.
- Write/Maintain efficient and maintainable code to implement the required functionality for PSIM, DCIM, and BMS systems. Utilize programming languages such as Java, C#, or Python, and leverage appropriate frameworks and libraries.
- Collaborate with IT teams to ensure proper network bandwidth, security, and quality of service to monitor required data and storage while ensuring efficient utilization of the computing and network resources.
- Provide technical support and training to clients and end-users while ensuring timely and satisfactory resolution of customer concerns.
- Stay updated with the latest technologies, IT trends, and industry standards.
- Collaborate with vendors and suppliers to select the most suitable equipment and solutions for specific projects.
- Create comprehensive technical documentation, user manuals and installation guides as part of pre-sales, project and maintenance documentation, including system designs, equipment specifications, and as-built documentation.
Requirements:
- Diploma/bachelor’s degree in engineering, computer science, or a related field.
- Proven experience of 3-5 years in system application development, system integration, and implementation.
- Strong understanding of IT principles, networking protocols, and system integration.
- Knowledge of PSIM, DCIM, or BMS concepts, protocols, and standards.
- Familiarity with security systems, data centre infrastructure, and building automation systems.
- Experience with software development frameworks and tools.
- Knowledge of relevant regulations and standards related to including IM-8, ITSM and ASM.
- Strong problem-solving and troubleshooting abilities.
- Attention to detail and commitment to delivering high-quality solutions.
- Ability to work independently and manage multiple projects simultaneously.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with clients and cross-functional teams.
- Demonstrated problem-solving and consultative skills in a fast-paced environment.
- Ability to manage multiple projects and prioritize tasks effectively.
