Responsibilities
- To perform periodic service and maintenance of CRAC and WDS system
- To diagnose and troubleshoot system hardware and software fault and alarm
- To identify cause of fault and recommend solution to client
- To complete service report after each servicing or E-call
- To perform standby and response to e-calls promptly
- To provide technical support to clients.
- To provide onsite training on OMM of equipment
- To perform proper filing, documentation and tracking of all reports
- To liaise with customer engineering department to ensure company procedures and quality guidelines are followed
- To maintain good relationship with site engineer
- To review “Events and Actions” on site and implement remedial actions where needed
- To manage contractors work on site to ensure adherence to procedures
- To be involved and carry out planning, execution and updates for all daily work including weekly/monthly report submission
- To perform standby for equipment power up and down
- To adhere to safety rules & regulations in a data center environment
- To support ad-hoc activities assigned by superior from time to time
- To ensure that safety standards are maintained in the course of performing duties
- To submit reports on work activities and progress of work to the supervisor
Requirements
- Minimum ITE or Diploma holder in Mechanical or Electrical Engineering or equivalent
- Experience in ACMV/DX system is an advantage
- At least 2 years experience of maintenance works
- Possess good practical knowledge of electrical and mechanical works
- Must be willing to do hands-on work
- A good team player, positive & willing to learn attitude
- Physically capable and available to work overtime including weekends, public holidays, and evenings.
- Motivated with effective analytical and problem-solving abilities.
- Good written and verbal communication skills.
- Must be well-organized and have the ability to prioritize tasks.
