As a team incredibly passionate about the potential our industry has in shaping a city, we take great pride in grooming what we hope will be the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.
This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.
You'll be in charge of:
- Running a section of the restaurant effectively and ensuring consistency throughout service
- Prioritise the needs of guests and strive to exceed their expectations.
- Maintain a sense of urgency in fulfilling tasks and responding to guests' needs.
- If dishes require tableside preparation or presentation, you will be required to perform these duties
- Maintaining a good housekeeping regime and report any defects in furniture, fixtures and equipment
We are looking for someone:
- Eager to grow
- Passion for people (through food & service)
- Lead with empathy and kindness, though never without firmness
- Pursue continuous improvement
- Own outcomes and drive solutions
Benefits:
We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.
Should your application progress to the next stage, we will be in contact to arrange interviews or assessments.
