“If career growth and professional development is important to you, then you may be the candidate we are seeking.”
We are a growing Information Technology company providing quality software solutions and IT technical support. Rather than just supporting an in-house system, we offer abundant opportunities to learn through the implementation of ERP projects and support of our many clients. Training and mentorship will be provided.
Roles & Responsibilities
- Installing and configuring computer hardware, software, systems, networks, printers, and scanners
- Respond to site to troubleshoot, diagnose, and resolve hardware, software, and other network and system problems.
- Ensure timely escalation of major and critical incidents.
- Provide user training in the usage of ERP Software.
- 1st line user support of ERP Software eg respond to customer call, assist in the software implementation, and liaise with the development team for program fixes.
- Testing of new software development.
Requirements:
- No prior ERP software knowledge or software coding is required. Training and mentorship will be provided.
- Minimum Diploma in Computer Science, Computing Engineering, Information Technology or equivalent
- At least 1 year experience in technical support of computer hardware, software, networks, printers, and IT peripherals. Kowledge of Linux is an added advantage.
- Good interpersonal skills and enjoys interacting with clients.
