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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Implementation Support Specialist #HMS
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Implementation Support Specialist #HMS

Recruit Express Pte Ltd

Recruit Express Pte Ltd company logo

Healthcare – Bendemeer office

Position: Implementation Support Specialist (1-year contract) x2

Salary Range: $2500 - $3200

Bonus: 1-month completion bonus upon finishing the 1-year contract

Working Hours: Office hours, except during implementation period where staff will rotate shifts (3 shifts) including weekends/PH. Additionally, you will be rostered for 1 week of 24/7 call rotation support during the contract period, with working hours between 8:30 am - 6 pm or 9 am - 6:30 pm. You will be required to provide phone support offsite and outside of these hours.


Key Accountabilities:

  • Receive instructions and documents via emails and transfer this information to Sharepoint for access by internal stakeholders, primarily using Excel.
  • Coordinate appointment bookings with various stakeholders.
  • Ensure accurate and timely saving of candidate documents in Sharepoint by the next working day.
  • Prepare weekly and monthly statistics/reports for both internal and external customers.
  • Ability to handle stress as short turnaround times are required by clinics.
  • Work independently and handle feedback, managing the resolution of issues with external clients and internal stakeholders.
  • Assist in preparing proposals, pricing requests, execution, and follow-up.
  • Collaborate with all internal stakeholders (sales, shared services, call centre, ops, etc.).

Interested candidates, do submit your resue to: [email protected]
Telegram me at @jocelynchan

Jocelyn Chan Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820 [email protected]

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