You will be a part of the Technology and Innovation Team and will participate in and support initiatives of three key objectives; emplacement of HR systems and projects, enablement of the daily HR operations and support, and empowerment of Strategic HR by education, training, and sharing of technological skills and knowledge.
Your job roles and responsibilities will include the following:
- Handling HR system support cases and escalation of HR system issues
- Administering system functionalities
- Performing User Acceptance Testing (UAT) to ensure the HR systems remain fit for the organization’s purpose
- Updating Intranet content
- Managing company IT assets and equipment for HR and liaising with IT partners or vendors
- Maintaining accurate documentation of systems and processes
- Monitoring access controls and management of IT accounts
- Conducting audits to ensure compliance and data security
- Participating in process automation initiatives eg Robotic Process Automation
