Job Description
- Provide all level of technical training, pre-sales technical support, system design and post sales installation, commissioning, on-site training and training for end-users and distributors.
- Provide maintenance and servicing/repairing of equipment and systems at site.
- Assist sales team to prepare technical specification, CAD schematic drawings, bill of materials and related technical documentation.
- Perform on-site installation and setup of equipment and systems with strong competent skills.
- Carry out fabrication work of technical demo units for the company and distributors.
- Develop technical manuals and other technical documentation.
- Handle product quality issues and customer complaints.
- Travel regionally is essential to (technical) support all internal and external parties.
- Execute any other ad hoc duties and responsibilities which the Company may assign from time to time at its discretion.
Job Requirements
- Diploma or Bachelor Degree in Engineering (preferably mechanical) or its equivalent.
- At least 3-5 years relevant experiences as mechanical or electrical engineer preferably with CAD design experience.
- Related experience in a multi-national company will be an added advantage
- Excellent communication, interpersonal, influencing and presentation skills, with the ability to interact with key decision makers at all levels across a diverse range of countries.
- Willing to work in fast pace environment.
- Hands-on, willing to learn and proactive.
- Able to communicate with our counterpart in Beijing is a must.
