Main duties and responsibilities:
· Performs and monitors daily company activities such as permit declarations, warehouse, logistics (but not limited to), to ensure that they comply with laws and regulations of Singapore Customs compliance, Certification & Licensing requirements, ISO, Biz Safe, SFA, NEA, etc.
· Conducts consolidation in evidence ie supporting documents from various departments and review existing or create new write ups, to ensure ISO 9001 Renewal, Biz Safe Certification Renewal, Singapore Customs Secure Trade Partnership Renewal, Singapore Customs TradeFirst Assessment Renewal, and document updates.
· Conduct periodic operations review (SOP) to monitor adherence to compliance procedures are being followed.
· Assist in conducting the internal investigation of compliance issues and brainstorm on remedy actions to minimise if possible, to eliminate the non-conformance.
· Assist in conducting periodic reviews on warehouse and logistics work safety. This includes review of risk assessments with risk management practices and to take corrective actions where necessary.
· Evaluates operation team members’ knowledge and prepare course materials to provide the necessary training, re-training, coaching and guiding the individuals to ensure compliance and adhere to SOP and driving the productivity, efficiency, accuracy and understanding their roles.
· Constantly stay up-to-date on relevant laws and regulations and keep track of applicable laws and any changes to those laws. This includes sharing any Singapore Customs Newsletters and New Circulars to the relevant departments.
· Provide assistance with creating, reorganizing or establishing any process, procedures and/or systems. This includes help to ensure that new processes and systems are implemented smoothly and that any issues are identified and addressed quickly.
· Aid in ad-hoc operational support to the Operations Team such as troubleshooting and resolving technical issues and providing training and support to users on Systems and Handheld Devices, where necessary.
· Any other duty / duties assigned from Line Manager.
· Any Ad-hoc projects assigned by Line Manager.
