Job Description & Requirements
- 5 days’ work week (Alternate Sat)
- Work Life Balance
- Variable Bonus x2
- Attendance Bonus
- Salary Increment
- 14 days AL
- Medical Benefits
- Good career growth development
- Company Transport Direct from Boon Lay MRT Stations to Tuas
- Immediate starter
Our client a multi-national company is looking for a driven and meticulous Customer Service. By handling orders, responding to inquiries, and resolving customer concerns, the Customer Service will support the team in offering our client’s services. This is a great opportunity for you to enhance and improve your ability so are to enjoy a team work in a positive friendly environment.
Responsibilities :
· Assist The Customer Services team in answering customer inquiries through phone, email or WhatsApp support.
· Provide excellent customer service by actively listening to and responding to customer needs and concerns in a professional manner.
· Accurately process orders, check/print/scan CODO, matching PO while ensuring that customer inquiries are resolved in a timely manner.
· Collaborate with others departments to ensure customer satisfaction and timely resolution of issues.
· Keep accurate and up-to-date records of customer interactions and follow-up actions taken.
· Maintain a positive and professional attitude while working with customers and other team members.
· Perform other related duties and responsibilities as assigned by supervisor.
Job requirements:
To qualify, successful individuals should possess:
· Minimum GCE ‘N’ Level qualifications via experience
· Applicants with at least 2 years of relevant CS work experience
· Has a passion for customer service
· Able to work as a team
· Ability to work in fast paced environment with tight deadlines and able to pay meticulous attention to details
· Proficient in Microsoft Excel
· Proficient in both spoken and written English
· Cheerful, respectful, receptive, positive, eager to learn
Please submit your updated resume in MS Word format by using the APPLY NOW BUTTON. You may also email your resume directly to [email protected] By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.
**We regret to inform that only shortlisted candidates would be notified.
** We wish you all the best in your career search.
Thanks Warmest
Regards
WhatsApp only : 9630 2466
Office : 6928 2050
Shamrock Pte. Ltd.
Reg No : R2091083
License : 20C0060
