Job Description: Sales Associate (Retail and Online)
Position Overview:We are actively seeking enthusiastic individuals to join our team as Sales Associates, specializing in both retail and online customer interactions. This role is tailored for candidates with a passion for customer service and an eagerness to succeed in a vibrant retail environment. We believe in the potential for growth, and as such, we aim to groom Sales Associates to step into leadership roles, such as Sales Manager, within our expanding retail operations.
Key Responsibilities:
- Customer Interaction:Greet and assist customers warmly, providing friendly and approachable assistance.
Share information on products, address customer queries, and offer guidance in making informed purchasing decisions.
- Sales and Service:Actively participate in sales efforts, meeting targets in both the in-store and online settings.
Process transactions accurately, handle payments, and ensure an enjoyable customer experience.
- Product Knowledge:Develop a fundamental understanding of our product offerings, conveying key features and benefits to customers.
- Online Customer Support:Assist online customers with order processing, provide product information, and address basic inquiries promptly.
Monitor online platforms for customer feedback and respond with helpful and timely information.
- Team Collaboration:Work collaboratively with team members to maintain a positive and cohesive work environment.
Contribute to a culture of excellence in customer service and teamwork.
Qualifications:
- No specific educational requirements; a positive attitude and a commitment to learning are essential.
- Strong communication and interpersonal skills.
- Basic computer skills for transaction processing and handling online customer inquiries.
- Previous experience in customer service, retail, or a similar field is a plus.
Attributes We Value:
- Enthusiasm for delivering exceptional customer service.
- Adaptability to thrive in a fast-paced retail environment.
- Willingness to learn and grow within the role.
- Team player with a strong work ethic.
Opportunities for Growth:
- Successful Sales Associates will be groomed for advancement within the company.
- Exceptional performers will have the opportunity to transition into leadership roles, such as Sales Manager, as we expand our retail operations.
Working Conditions:
- Flexible work schedules, including evenings and weekends, based on business needs.
- Opportunities for on-the-job training and skill development.
Join our team as a Sales Associate and embark on a rewarding journey with potential pathways to leadership roles within our growing retail presence. We welcome candidates from diverse backgrounds and experiences to apply!
WhatsApp resume to +65 9111 1255.
