The Job
Execution Responsibility
- Pro-actively resolve vessel loading/discharging operation challenges, preventing delay of operations and improve upstream process to improve operational efficiency
- Coordinate and work closely with GC Ops, Berthing & Yard teams to optimize overall resources and vessel operational flow
- ·Execute day-to-day tasks in coordination with the other team members
- Engage in and pursue process improvement opportunities – projects, discussions, process reviews, etc - to optimize Desktop Checkers day-to-day tasks
- Drive down port overstays and improve overall operation productivity
- Be the point of contact for all related operational matters of the appointed vessel – acting with responsibility, due diligence and according to Jurong Port’s values and goals
Engagement Responsibility
- Improve customer’s satisfaction by ensuring vessel operation is completed safely and efficiently
- Build strong relationships with key internal and external stakeholders to continuously drive operation productivity, improve the experience delivered to our customers, and optimize processes
- Seek and recommend opportunistic improvements to the GC Ops vessel operations function
- Always have the customer in focus with a sense of urgency to improve their experience
- Plan, execute and communicate operational contingencies
- To communicate where required to relevant stakeholders on any resource requirements / limitations, operation activities, safety concerns, etc
- Work closely with sub-contractors under account to understand operational issues/concerns
- Conflict resolution between stakeholders during entire vessel operations
Job Specifications
- Minimum of Bachelor Degree in Maritime/Logistics/Industrial Engineering
- Candidate with no experience are welcomed to apply
- Pro-active team player with a visible sense of urgency, excellent communication skills and ability to work in a very dynamic environment
- Thrives in fast-paced operational environment with many priorities simultaneously
- Positive mind-set focusing on daily execution, standardization, and continuous improvement
- Passionate about vessel operations with desire and ambition to grow in the company
- Ideal candidate must be comfortable to operate in a schedule shift-set up if required
- Candidate can go in detail if required but not lose sight of the big picture
