Responsibilities:
- Develop freight shipment solutions for improvements and/or closing gaps
- Maintain relationships with vendors, carriers, freight-forwarders and port authorities to provide competitive shipping solutions to customers
- Manage performance of logistics partners to ensure compliance and alignment with customer requirements and contractual obligations
- Drive business processes improvement solutions
- Motivate colleagues at organisational level to develop innovative solutions for driving change
- Drive organisational discussion on adoption of latest technology innovations
- Facilitate exception-handling of cargo documentation process according to industry standards or sector requirements
- Resolve incidents and crisis arising from day-to-day operations
- Manage carrier ranking or customer priority system to ensure strategic business is protected during periods of capacity shortage
- Communicate importance of achieving cargo-handling timeframe outcomes with efficient use of resources
- Evaluate operational policies, standards and procedures
- Review changes in compliance, tariffs, rates, costs or quotations requirements to manage impact on compliance operations
- Manage teams in the workplace
Requirements:
- Minimum Diploma in Supply Chain Management or equivalent modules and above
- Proficient in Microsoft Office (Excel, Outlook, Powerpoint and Words)
- Holding to managerial role for at least 3 years or more
- Strong knowledge in Airfreight operations
- Good leadership and communication skills
- Good problem solving and service oriented
