AR assistant (contract role, 3 to 6 months)
Requirements:
- Detail-oriented and proactive
- Good communication and interpersonal skill to communicate effectively with corporate clients and other departments (primarily via call and email)
- Ability to work independently and prioritize tasks effectively in fast-paced environment
- Proficiency in Microsoft Excel and Microsoft Outlook
Key responsibilities:
- Generate and send out accurate and timely SOA to corporate clients on regular / ad-hoc basis
- Proactively follow-up with corporate clients to ensure timely payment of outstanding invoices and resolve any payment discrepancies or disputes
- Gather and summarize information on disputes raised by corporate clients regarding bill and payment discrepancies
- Collaborate with internal departments (PCP operations team) to resolve disputes in timely manner
- Work closely with clients to address their concerns and negotiate mutually acceptable resolutions to outstanding issues
- Send revised SOA after all disputes are resolved and follow-up with corporate clients for payment
