Our Mission is “Partnering You in Organisation Growth through Culture Transformation”.
Through our work with each organisation, we strive to effect transformation, even when the change starts with something small.
If you are aligned to our purpose of facilitating change and transformation in organisations for growth, join our team and come build your future with us!
We are proud to be awarded the Tripartite Alliance Award 2021 for Fair and Progressive Employment Practices and Work-life Excellence.
What You Will Do
Research support
- Conducts Research Quality Assurance e.g. Conduct data cleaning and verification to ensure data collected is accurate and reliable
- Performs verbatim coding with accuracy
- Supports focus group discussions e.g. transcribe discussions, records notes of discussions
- Handles project enquiries as defined and escalates where necessary
- Attends to enquiries from survey respondents
Fieldwork
- Conducts data entry of collected data
- Conducts mystery audits to ensure compliance to defined standards
- Conducts telephone or face-to-face interviews to obtain relevant information by asking questions from a prepared outline
- Conducts calls to target respondents to participate in surveys
- Recruits participants for focus group discussions and/or schedules appointments for interviews
- Identifies and reports problems in obtaining valid data
What It Takes To Be In This Role
- Minimally a Diploma in any discipline (preferably completed a module in Market Research or Business Statistics)
- Working knowledge of MS Office including Excel (intermediate to advanced knowledge), Word and PowerPoint
- Good communication and interpersonal skills
- Good verbal and written communication skills
- Performance and goal oriented
- Independent and at the same time a strong team player
