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Jobs in Singapore   »   Jobs in Singapore   »   Manager, Platform Management
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Manager, Platform Management

Visa

Visa company logo

Team Summary

The Products and Solutions function is responsible for product management, product strategy, providing the thought leadership and long-term design for the development and growth of Visa’s products across the Asia Pacific region (AP). The Product Development and Commercialisation is a horizontal service group, within Regional Product and Solutions team that has end-to-end responsibility for building and delivering new capabilities aligned with the AP Product Roadmap.

The Product Development and Commercialisation team works with many stakeholder groups and markets, across the AP region and globally. We partner across market, hub and global with account management, product, processing, design, delivery and architecture teams.

 

What a Manager, Developer Solutions does at Visa:

Visa Developer is a platform solution that allows developers, issuers, merchants and their partners to reduce the cost and time to market associated with developing their own end to end solutions. Customers can combine and integrate APIs from Visa, 3rd parties, and their own APIs to create distinct and compelling solutions that complement their brand, technology, and strategy. Visa Developer helps deliver a superior customer experience, faster time to market, lower delivery and maintenance costs, and a more extensible way to manage both core and value-added capabilities. Most importantly, Visa Developer enables us to deploy assets that support commercialization of our solutions.

Test Drive is a “test and validate” zero-code solution adjacent to Visa Developer, supporting clients with faster, error-free go-to-market and a zero-code ”try before buy” option for qualified services. 

As a Manager, Developer Solutions within the Commercialisation team, you will need to understand the strategic, commercial, technical, and ecosystem implications of both product launch and product development. You will engage with a diverse range of stakeholder groups in our AP markets and regional hub to motivate, educate, and provide advice on Visa developer solutions. You will also develop and execute plans to evolve and grow Visa Developer by engaging with the developer community across various platforms.

Your main accountabilities will include:

  • Own and manage the developer platform including operations, onboarding and integration performance, billing and revenue management.

  • Monitor, report, and resolve performance and product issues with product and platform owners.  

  • Foster strong stakeholder management and engagement across global product, hub product, and market teams.

  • Advise product owners with pricing, terms, market fit, product requirements, and product activation. 

  • Identify, track and narrate key insights and developer trends that help inform markets and clients.

  • Roadmap management and own day-to-day operations for Test Drive.

  • Lead client engagements and proactively engage with product owners to define and publish solution narratives that bring to life bundled solutions leveraging Test Drive where appropriate.

  • Take the lead in developing and executing plans to evolve and grow Visa Developer with the developer community.

 

Why this is important to Visa

As we roll out products and solutions in an extremely dynamic marketplace it is important to ensure our offerings are differentiated, fit for purpose and deployed with agility. We are seeking to transform how we design, build, ship and deploy our products to be bolder and faster in delivering innovation for our clients and the ecosystem and accelerate revenue growth. The Product Development and Commercialisation team is at the center of this transformation and will provide the stewardship, tools, and processes to make it a reality.

As we drive this change, solutions need to be simple, secure, flexible, and reliable for our customers. They will also represent a cost effective, timely, and low complexity path to achieving reach, scale, and extensibility for our clients.

Your part to play is in ensuring the promise our products and solutions aim to achieve by delivering high quality and consistent platform management of Visa Developer, and growing our Visa Developer community.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

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