General Manager
Strategic Leadership:
- Develop and execute a comprehensive business strategy to achieve the company's goals and objectives.
- Lead the development and implementation of long-term business plans.
Industry Expertise:
- Leverage a broad network of contacts within the maritime industry to establish and strengthen partnerships.
- Stay informed about industry trends, market dynamics, and competitor activities.
Financial Management:
- Drive financial performance through effective budgeting, cost management, and revenue generation strategies.
- Monitor key financial metrics and implement corrective actions as needed.
Operational Oversight:
- Provide effective leadership to all functional areas of the company, including marketing, technology, customer service, and operations.
- Ensure operational efficiency and excellence across the organization.
Team Development:
- Build and lead a high-performing executive team.
- Foster a positive and collaborative work culture that encourages innovation and creativity.
Customer Focus:
- Champion a customer-centric approach, ensuring the delivery of exceptional service and experiences.
- Implement initiatives to enhance customer satisfaction and loyalty.
Regulatory Compliance:
- Ensure compliance with industry regulations and legal requirements.
- Mitigate risks and proactively address any legal or compliance issues.
Brand Management:
- Enhance and protect the company's brand reputation.
- Develop and execute marketing strategies to promote the agency's services.
Qualifications:
- Proven track record of successful leadership in the maritime or port agency industry.
- Extensive network and relationships within the maritime sector.
- Strong financial acumen and experience in managing P&L.
- Excellent strategic thinking and problem-solving skills.
- Exceptional communication and interpersonal skills.
- Demonstrated ability to lead and inspire a diverse team.
- Bachelor's degree in business management, or a related field; advanced degree preferred.