About the company
Join my client, a global leader and distinguished brand within the retail consumer industry, an esteemed brand cherished by people of all ages with a rich legacy spanning decades. Offering a diverse range of products catering to a broad spectrum of lifestyles and preferences, our client stands at the forefront in the world of consumer electronics . As a customer service associate, you'll have the opportunity to contribute to the continued success of this esteemed brand, delivering unparalleled service to customers worldwide.
About the role
In this pivotal role, you will be at the frontline of customer interactions, attending to daily walk-in customers and responding promptly to inquiries via phone, email, and WhatsApp. Your dedication to accuracy and efficiency will be crucial as you identify and resolve customer issues and complaints, ensuring a seamless experience for every individual. As part of a dynamic team, you'll collaborate closely with fellow team members and stakeholders, providing meticulous services support for the Customer Service Division.
Requirements
To thrive in this role, you'll need a minimum of GCE 'N'/'O' level education coupled with a strong passion for customer service. A pleasant personality and strong interpersonal communication skills are essential, as you'll be representing our esteemed brand in customer interactions. Proficiency in MS Office is a must, showcasing your ability to navigate digital tools efficiently.
If you are passionate about delivering exceptional customer service and want to be part of a global leader in consumer electronics, we invite you to bring your skills and enthusiasm to our client's team. Join us in shaping the future of technology and delivering unparalleled service to our valued customers. Apply now to be a key player in this exciting journey!
