- Adhere to billing processes and assist in daily billing operations.
- Focusing/preparing Export, Import, and local bill invoices for customers.
- Responsible for the timeliness and accuracy of invoices, and adjustments sent to customers.
- Maintaining and updating clients’ databases.
- Updating client’s data into the system (E.g. Change of customer address, email).
- Housekeeping, compiling and maintaining documents and records of all invoices.
- Works closely with cross-functional organizations to respond to customer inquiries to investigate and resolve potential customer billing issues on a timely basis.
- Replying to emails and proactively solving any dispute invoices.
- Improving existing billing procedures to avoid the recurrence of errors.
- Ad-hoc duties assigned by the superior from time to time
Requirements
- Preferably with experience in Logistics/Supply Chain – understanding of incoterms will be an advantage (not a must)
- Computer literacy and proficiency in MS Office (Word, Excel, PowerPoint etc.)
- Meticulous, organized, and proactive.
- Fast learner and able to work under pressure.
- Good working attitude and independence, able to work as a team.
- Possess good interpersonal and communication skills.
