The Network Engineer supports and maintains infrastructure operations; monitors infrastructure performance and resolution of technical problems.
Infrastructure planning and design
- Assist with the planning and design of infrastructure systems
- Assist with the documentation of infrastructure design and planning activities and decisions
Infrastructure operations
- Perform infrastructure operations activities such as installations of infrastructure systems according to design specifications
- Align infrastructure operations with agreed service agreement standards
Maintain infrastructure
- Perform activities related to ongoing maintenance of infrastructure
- Assist with the implementation of agreed infrastructure changes and maintenance routines
Optimisation of infrastructure performance
- Perform ongoing tuning and optimisation of infrastructure hardware and software components such as updates and upgrades
- Participate in infrastructure development activities
- Assist with infrastructure testing and implementation
- Gather performance and data usage statistics for capacity planning and reporting
- Assist with piloting of new tools, technologies, and/or processes
Resolve incidents
- Perform problem/issue identification and resolution
- Assist with simulation of user problems to resolve operating difficulties
- Follow up with users to ensure problem has been resolved
- Recommend system modifications to reduce user problems
Requirements / Qualifications
- Degree in Computer Science, Engineering or equivalent
- CCNA/CCNP/ITIL certification required.
- At least 4 years of experience implementing, managing and supporting a sizeable and complex network infrastructure and operation in a large organisation with off-site, subsidiaries/business unit.
- Experience and knowledge in Enterprise IT infrastructure covering routing, switching, data centre nexus and ACI and security devices.
- Have vendor, service level and project management skill.
- Have people management and interpersonal skills, showing leadership with a positive working attitude.
- Required to be on standby with on-call availability with varied shifts
- Maybe required to work night shifts during implementation period
