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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Service Officer (Healthcare) (AO)
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Customer Service Officer (Healthcare) (AO)

Dynamic Human Capital Pte. Ltd.

Position: Customer Service Officer (Healthcare)

Salary: $2,200 - $2,700 + AWS + Variable Bonus

Location: Across Singapore

Working Hours / Days: 8.30AM - 5.30PM (Mon – Fri) , 08.30AM – 12.30PM (Alt Sat)


Our Public Healthcare Client located (near MRT) is inviting individuals who enjoys customer service to join their healthcare family as a Patient Service Associate.


Candidates without relevant experiences and positive attitude and has a keen interest in customer service are welcome to apply!


Responsibilities:

  • Provide frontline services and general administrative duties of the clinic or centre.
  • Maintain overall décor and cleanliness at the clinic, front counter and reception area.
  • Attend to patients at counters for registration and payment and appointment line.
  • Provide financial counselling where necessary.
  • Trace case notes for walk-in cases, billing and charges.
  • Account for handover and closing of counter payments.
  • Attend to clinic complaints and escalate to higher management when needed.
  • Assist doctors with patient’s medical reviews in the consultation rooms.


Requirements:

  • Possess GCE "N" Level, GCE "O" Level, Professional Certificate/NiTEC or Diploma.
  • Minimum 2 years of relevant working experiences in customer service and customer handling preferred.
  • Candidate with experiences in the healthcare industry will be an added advantage.
  • Open to work overtime and deployment during pandemic.


Interested applicants, please click the apply button to submit your application.


Alyson Ong

Dynamic Human Capital Pte Ltd

Registration No: R22107466

License No: 12C6253


By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

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