Roles & Responsibilities
- Support station manager in supervising and managing the ground handling staffs handling flights
- Manage, motivate and engage staffs by providing an open feedback culture and managing performance on a regular basis
- Ensure compliance with all corporate and airline safety and security procedures to meet/exceed regulatory standards
- Conduct investigations on irregularities, accidents or complaints as per our standard reporting requirements
- Build and maintain relationships with internal and external stakeholders
- Assist in ticketing matters
- Resolve issues/conflicts in a timely manner
Requirements
- Minimum Diploma or equivalent
- Minimum 5 years experience in airport passenger service or ground handling
- Excellent multitasking and communication skills, service-oriented and passionate to work in the aviation industry
- Be able to work under pressure and keep calm when emergencies and unexpected situations occur
- Be meticulous and attentive to details
- Be able to work independently and in a team environment
- Able to work rotating shifts including public holidays and weekends
- We regret to inform that only shortlisted candidates will be notified
