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Jobs in Singapore   »   Jobs in Singapore   »   Servicenow Consultant
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Servicenow Consultant

Dxc Technology Services Singapore Pte. Ltd.

Dxc Technology Services Singapore Pte. Ltd. company logo

Job Description

  • Lead the design, development, and implementation of ServiceNow solutions to meet business requirements.
  • Manage and oversee ServiceNow platform configuration, customization, and integration with other systems.
  • Collaborate with cross-functional teams to understand business needs and translate them into technical solutions.
  • Provide technical leadership and mentorship to the ServiceNow development team.
  • Ensure the stability, performance, and security of the ServiceNow platform.
  • Stay updated with ServiceNow releases and new functionalities, incorporating them into the existing environment where applicable.
  • Develop and maintain technical documentation, including system architecture, design, and procedures.


Requirements

  • Must be a Singaporean citizen due to G50 security clearance requirements by the client.
  • Degree in Computer Science, Computer Engineering, Software Engineering, or related discipline.
  • Proven hands-on experience with ServiceNow platform implementation and administration.
  • Strong programming skills, particularly in Java, JavaScript, or similar languages.
  • Good knowledge of ITIL, Risk and Compliance, Project Management related processes.
  • Extensive knowledge of ServiceNow modules such as IT Service Management (ITSM: Incident, Change, Problem, CMDB, etc.), ITOM (Service Mapping, Discovery, etc.), ITAM etc.
  • Proficient in ServiceNow development, including UI Policies, Business Rules, and Client Scripts.
  • Demonstrated leadership and managerial experience with a minimum of 5 years in a supervisory capacity.
  • Good communication skills with strong people skills with the ability to interact effectively with stakeholders at all levels. Comfortable working with geographically dispersed offshore and cross-functional teams.
  • ServiceNow certifications (ServiceNow Certified System Administrator, Certified Implementation Specialist, etc.) are a plus.
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